Hopefully you have purchased on Etsy before. Knowing the process can be extremely useful to you as a seller so if you haven't yet, get going!
This is just a little post with very basic step by step guidelines on the selling process and is by no means definitive. Every seller has their own unique style when working with customers, shipping items etc. This article will hopefully give you a very basic place to start. Seasoned sellers- I hope you will chime in on your process too!
- How do I know I even made a sale?
Oddly enough, there is no "you made a sale!" announcement when you are signed into Etsy. (You will notice, however, when you log in after you made a sale, you will be asked for feedback.) The main indicator that you have made a sale will be an email from Etsy and an email from Paypal. Etsy tells you that you have an order and paypal notifies you of your payment from that order.
After you do your happy dance:
- Contact Your Buyer
When signed into Etsy, head to "Your Etsy" and scroll down to "Sold(Orders)" on the left. Find the purchase and click on "View Receipt". Bask in your glory for the moment, then click on the buyer's profile and click contact if you would like to convo them on Etsy. Keep it brief. Thank them for their purchase and let them know when/how it will ship. If you want to email them directly, you can get that info from your Etsy receipt in your email inbox.
- Print a receipt
- Ship it!
So that's it in a tiny nutshell! Happy sales!!